Privacy Policy
Effective August 16, 2026 · Opilyt is operated by EO Ventures LLC, Lake Wylie, SC
Opilyt (“Opilyt,” “we,” “us,” “our”) is operated by EO Ventures LLC. This Privacy Policy explains what information we collect when you use Opilyt, how we use it, and the choices you have — including specific commitments about phone numbers and text messages.
1. What Data We Collect
About you (the account holder):
- Name, email address, phone number, business name and industry
- Password (stored as a salted hash — we never store it in plain text)
- Payment details (processed by Stripe; we never see full card numbers)
- Usage activity: searches run, leads viewed, emails and messages sent, features used
- Device and browser information, IP address
- Gmail and Google Calendar access, only if you choose to connect them (OAuth, encrypted at rest)
About the prospects you search for and contact:
- Business name, industry, location, and public contact details (email, phone, website)
- Stored in your account only — other Opilyt customers cannot see your data (Row Level Security)
About field operations:
- Employee names, roles, work assignments, schedules, checklist activity, and status updates
- Customer and service-location details, including addresses, access instructions, and service notes
- Work evidence uploaded by authorized users, including photos, videos, comments, timestamps, and issue reports
- Conversation history between managers and field personnel attached to a specific job
2. How We Use Your Data
- To operate the Service: run searches, score leads, generate and send outreach, track your pipeline
- To schedule, assign, document, review, and communicate about field work
- To bill your subscription
- To improve the product and fix bugs
- To detect fraud and keep the platform secure
- To respond when you contact support
- To meet tax, accounting, and other legal obligations
Text Messaging (SMS) Consent
We do not share or sell mobile phone numbers or SMS consent with third parties or affiliates for marketing purposes.
Message frequency varies. You may receive up to a few messages per conversation.
Message and data rates may apply.
Reply STOP to any message to stop all messages. Reply HELP for help.
3. Third-Party Service Providers
We share the minimum data necessary with the vendors that run Opilyt:
- Stripe — payment processing
- Supabase — database hosting and authentication (encrypted at rest)
- Resend — outbound email delivery
- Google APIs — Calendar and Gmail integration, only if you connect them
- Anthropic (Claude API) — lead scoring and email drafting; your data is not used to train Anthropic's models
- Nexus Intelligence — lead enrichment and contact discovery
- Vercel — application hosting and server logs
We do not sell your data or your prospects' data to data brokers.
4. Data Retention
- Account data: kept while you're subscribed, deleted within 30 days of cancellation
- Prospect/lead data: yours — kept while your account is active, deleted within 30 days of cancellation
- Operational records and work evidence: kept while your account is active and deleted within 30 days of cancellation, except where law or an active dispute requires longer retention
- Server logs: kept 30 days
- Billing records: kept 7 years (tax requirement)
5. Your Rights
Wherever you're located, you can ask us to:
- Show you what data we have about you
- Correct inaccurate data
- Delete your account and associated data
- Export your data (CSV)
If you're in the EU/UK, California, or Canada, you have additional rights under GDPR, CCPA, or PIPEDA respectively — including the right to opt out of the sale or sharing of personal information. Opilyt does not sell personal information.
6. Data Security
- All traffic encrypted in transit (TLS)
- Data encrypted at rest
- Passwords hashed, never stored in plain text
- Access to your data limited to you and authorized Opilyt staff
7. AI Processing
Opilyt uses Claude (Anthropic) to score leads and draft outreach emails and messages. Scores and drafts are recommendations — you review and approve every message before it sends. Your data is not used to train third-party AI models.
8. Cookies
We use cookies to keep you logged in and remember your preferences, plus limited analytics to understand product usage. You can disable non-essential cookies in your browser settings.
9. Changes to This Policy
If we make material changes to this policy, we'll notify you by email or in-app before they take effect.
10. Contact Us
Questions about this policy or your data:
eleazar@opilyt.com
EO Ventures LLC · Lake Wylie, South Carolina, USA