Legal

Terms of Service

Effective August 16, 2026 · Opilyt is operated by EO Ventures LLC, Lake Wylie, SC

These Terms of Service (“Terms”) govern your use of Opilyt (opilyt.app and the Opilyt Go mobile app), operated by EO Ventures LLC (“Opilyt,” “we,” “us”). By creating an account or using Opilyt, you agree to these Terms.

1. The Service

Opilyt is a SaaS platform that helps local service businesses manage customer acquisition and field operations, including scheduling, assignments, checklists, work evidence, issues, and job communication.

2. Eligibility

You must be at least 18 years old, able to enter a binding contract, and using Opilyt for a legitimate business purpose.

3. Your Account

You're responsible for keeping your login credentials secure and for all activity under your account. Tell us right away if you suspect unauthorized access.

4. Subscription, Billing & Cancellation

  • Plans are billed monthly (or as stated at checkout) via Stripe.
  • Any trial, onboarding period, price, and renewal terms will be shown and confirmed before billing is activated.
  • You can cancel anytime from your account settings. Cancellation stops future billing — we don't provide refunds for partial billing periods.
  • Your data is retained for 30 days after cancellation in case you want to reactivate, then deleted.

5. Your Responsibility for Outreach Compliance

Opilyt gives you the tools to send email and text outreach — you are responsible for how you use them. Before contacting any prospect, you're responsible for complying with:

  • CAN-SPAM (commercial email)
  • The Telephone Consumer Protection Act (TCPA) and carrier messaging rules (SMS/text)
  • Any state, provincial, or national marketing and privacy law that applies to you and your prospects

This includes honoring opt-outs, keeping your own consent records where required, and not using Opilyt to send unsolicited bulk messages. You agree to indemnify Opilyt against claims arising from your outreach campaigns (see Section 10).

6. Text Messaging (SMS) Terms

If you send text messages through Opilyt, message frequency varies and recipients may receive up to a few messages per conversation. Message and data rates may apply. Every message sent through Opilyt must honor a STOP request instantly and offer HELP. Opilyt does not sell or share recipient phone numbers or SMS consent with third parties or affiliates for marketing purposes.

7. Acceptable Use

You agree not to use Opilyt to:

  • Send spam or unsolicited bulk messages
  • Violate CAN-SPAM, TCPA, GDPR, CASL, or similar laws
  • Harass, threaten, or defraud anyone
  • Scrape or extract data from Opilyt itself
  • Reverse-engineer, hack, or resell the platform
  • Impersonate another person or business

7A. Field Operations and Work Evidence

You are responsible for ensuring that employees, contractors, customers, property occupants, and other affected people receive any notice or provide any consent required before you collect or upload photos, video, access instructions, location details, or other job evidence. Do not upload sensitive personal information that is unnecessary to perform or document the service.

Job statuses, checklists, messages, and evidence help coordinate work but do not replace your own supervision, safety procedures, employment obligations, customer agreements, or recordkeeping duties.

8. Intellectual Property

Opilyt owns the platform, code, and features. You own the prospect data you collect and the content you create. Neither of us grants the other rights beyond what's needed to run the Service.

9. AI-Generated Content

Opilyt uses AI to score leads and draft emails and messages. Drafts are a starting point, not a guarantee — you're responsible for reviewing and approving anything before it sends.

10. Disclaimer & Limitation of Liability

Opilyt is provided “as is.” We don't guarantee deliverability, reply rates, or business outcomes. To the extent allowed by law, Opilyt is not liable for indirect, incidental, or consequential damages, and our total liability is limited to the fees you paid in the 3 months before the claim. You agree to indemnify Opilyt against claims arising from your prospect data or your outreach campaigns.

11. Termination

We may suspend or terminate accounts for non-payment, violation of these Terms, or abuse of the platform. You can stop using Opilyt and cancel anytime.

12. Third-Party Services

Opilyt integrates with Stripe, Supabase, Resend, Google, Anthropic, Nexus Intelligence, and Vercel. We aren't responsible for outages or issues caused by these providers.

13. Governing Law

These Terms are governed by the laws of the State of South Carolina, without regard to conflict-of-law rules. Any dispute will be handled in the state or federal courts located in South Carolina.

14. Changes to These Terms

We may update these Terms as the product evolves. Material changes will be communicated by email or in-app before they take effect. Continued use after changes means you accept them.

15. Contact

Questions about these Terms:

eleazar@opilyt.com

EO Ventures LLC · Lake Wylie, South Carolina, USA